According to a report by Tractica, forecasting that natural speech recognition will increase from 45% of all mobile devices to 82% by 2020, there seems to be nothing stopping the technology from reaching virtually everyone.
Voice-enabled assistants have become a popular accessory for homeowners, but do they have a place in the business world? How can a technology that individuals have grown to rely on for instant information move into other industries with ease?
The application of voice-enabled technology has its place at the helm of the business, providing the assistance that workers require to manage the customer experience and boost productivity all around. Its use is growing, and soon it will be a part of the daily workplace, offering a plethora of support and resources that were previously unavailable.
Even though voice recognition has already started to gain a momentum in the modern office, this technology still has a lot more potential to make workers smarter, faster and more efficient.
And according to eMarketer, the number of Americans using a voice assistant device is forecast to grow 129% to 36 million this year. And why not? The benefits are fantastic — from the speed of the interaction and its results to the ease of use.
With that in mind, here are six exciting ways you can use voice-activated technology in the workplace:
1) Save time on Searches
Using voice-activation software, scientists can speak complex search terms into the product search engine, resulting in quicker and more efficient searching. When it comes to complex product names, speaking the search terms is more accurate than typing them. For example, you can use Braina, which is an AI-powered personal assistant to search complex terms just by using your voice.
2) Increased productivity through multitasking
Being able to ask simple questions, set meetings, alarms, reminders and more, without stopping what you’re doing can be incredibly helpful, and already is. Voice Assistants nowadays are an important office tool, ensuring that you can keep track of action items and to-do lists, and reminding you of upcoming meetings.
3) Reduced costs in Health Care
Voice-activated technology has incredible potential, and it’s a sign of how quickly artificial intelligence and machine learning have been advancing. If done right, voice-activated technology can provide much-needed cost savings in the healthcare sector, where documentation and admin costs are increasing at a rapid pace. Although it’s in the early stages, the rate of adoption is booming, and the tech is only getting better.
4) Integration with Business Apps
Businesses can use voice assistant for a myriad of reasons, including helping employees work more efficiently from scheduling meetings, keeping track of to-do lists and setting important reminders. Voice technology has come a long way, from accent comprehension and speech recognition to many opportunities for deeper integration and personalization in the coming years.
5) Easier Documentation and Note-Taking
Every company needs some degree of process documentation, standard operating procedures and long, tedious written forms of communication. Yet, no one ever has the time to write them, so why not say them using voice technology? It’s easier to edit something than to write it from scratch. For instance, you can use Briana’s speech recognition feature that converts your voice into text in any website and software (e.g., MS Word, Notepad etc.). It supports more than 100 different languages and accents of the world. It’s fast, easy and accurate, helping you become more productive than ever before.
6) Specifically Human Jobs
Voice has already started to make its way into the workplace to enhance worker efficiency. Dictation allows you to take real-time detailed notes during a meeting so there are no discrepancies. Braina helps you search, make to-do lists and set reminders to make you more productive. When used effectively, technology will help workers to focus on strategy and creativity, the elements that make us uniquely human.
Voice technology is transforming how we surf the Internet, buy products and interact with our devices. Already, we can search for cafes while we’re driving and order pizza from our home automation devices. In future years, we’ll be able to talk to our refrigerators, ask our fitness trackers questions, have conversations with our TVs and so much more.
As people ditch their touchpads and keyboards, businesses will have to adapt. Smart leaders and entrepreneurs have already started using voice technology to their advantage. The rest should heed the warning now: Voice is empowering, and it will change how your customers find and interact with your brand.